3 of 3 Systems Support Jobs in the Midlands

answers you need, instantly! * JOB DETAILS At Apogee Corporation, we are redefining workplace technology - and we are looking for a skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems … making a real impact on service quality, this role offers the opportunity to step beyond routine support and influence how IT services are delivered. What You Will Do Own and resolve escalated incidents and service requests via FreshService Troubleshoot complex issues across servers, systems, and infrastructure ...

create impact Define and execute test scenarios in JIRA to be enable efficient UAT testing of change requests and future implementations Provide support for external testing support with TVS, Leidos, MoD Define, create and update Work Instructions in line with solution delivered Provide on Site Operational support during Go live/Implementations, change request delivery Deliver effective training for OTM to support the onboarding of new employees and upskilling existing employees Provide clear and concise communication where there are any concerns with the solution design being testing Work closely with the relevant parties to understand ...

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP ...