3 of 3 Systems Support Jobs in the South West

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week , with … two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when needed More ❯

An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship focuses on day-to-day customer support, including backend system configuration, troubleshooting, and helping users get the most from our platform through support and training. Role Customer support Web app software development Software change testing Issue investigation and bug … flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice More ❯

An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship involves assisting with daily customer support by investigating and resolving bugs, as well as helping design and develop new features that deliver real value to users. Role Customer Support LinkSpace system configuration Backend system configuration and maintenance Issue investigation and … flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice More ❯