Desktop Support Team Lead / 2nd Line Support Team Lead
Basildon, Essex, England, United Kingdom
Devonshire Hayes Recruitment Specialists Limited
Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead / Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing … escalation support for complex technical issues. Proven experience of leading 2nd Line / Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10 / 11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP / IP, VPN More ❯
Employment Type: Full-Time
Salary: £40,000 - £42,000 per annum
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