Install and configure hardware, operating systems, and applications Monitor and maintain computer systems and networks Provide face-to-face and remote support to users Diagnose and resolve hardware / software faults Replace components and support application rollouts Set up user accounts and manage password issues Respond to call-outs within agreed timeframes Maintain documentation and produce relevant reports … IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP Familiarity with Microsoft Office applications Ability to pass a DBS check MCSE and / or More ❯
chelmsford, east anglia, united kingdom Hybrid/Remote Options
Fusion Technology Solutions Ltd
looking to work on a variety of technical projects and if you're eager to grow your skills within a supportive team. Key Responsibilities · Act as the first / second-line point of contact via phone, email, and ticketing system. · Log, categorise, prioritise and resolve incidents within agreed standards . · Assess and resolve issues across hardware, software, and … Help update guides and improve services. · Deliver excellent customer service at all times. Level 2 engineers will additionally: · Take ownership of more complex technical issues . · Support server / Azure Active Directory administration. · Assist with solving network / switch / firewall issues. · Provide guidance to Level 1 engineers where appropriate. Knoweldge, Skills & Experience Essential … Experience in an IT support / helpdesk role (MSP preferred). · Strong communication and customer-service skills. · Very good understanding of Windows 10 / 11. · Knowledge of Microsoft 365 support and administration. · Solid understanding of TCP/IP, DHCP, DNS. · Experience using an ITSM / ticketing system. · Ability More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adria Solutions
successful candidate will have: Strong experience with Windows Server, Microsoft 365, Active Directory, and virtualisation platforms (VMware, Hyper-V, Citrix). Solid understanding of networking principles (DNS, DHCP, TCP/IP, VLANs, Wi-Fi topologies). Proven background managing firewall technologies (e.g., Meraki, Sophos, Fortinet, WatchGuard). Knowledge of cloud platforms such as Azure … AWS, or Google Cloud. Familiarity with backup, recovery, and endpoint security solutions. Excellent communication and stakeholder management skills. Relevant certifications such as MCSA / MCSE, Microsoft Certified (Azure / M365), or equivalent experience. A full, clean UK driving licence (required for client travel). Benefits: Our client truly values their people and offers: 25 days annual … leave, increasing with service Perks and benefits package including discounts, cashback, and wellbeing support Employee Assistance Programme and 24 / 7 GP access Tailored training and funded certifications to support your career growth Interested? Please Click Apply Now!Senior Infrastructure Engineer More ❯
grays, east anglia, united kingdom Hybrid/Remote Options
Sky
internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C / C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi … Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4 / IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments More ❯
grays, east anglia, united kingdom Hybrid/Remote Options
Sky
internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C / C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi … Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4 / IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments More ❯
resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line / helpdesk support role (ideally within an MSP) Good understanding of Windows 10 / 11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems … Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and More ❯
Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols (TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote More ❯
Management System and are resolved within the customers Service Level Agreement. To report and manage any incident that requires the services of a third-party organisation. To monitor / manage call queues to ensure that support calls are being escalated and resolved within agreed SLAs To complete additional ad hoc project work, as required To assist the Senior … Requirements: Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory, Group Policy, Azure AD and Intune Good understanding of TCP/IP, DNS, DHCP and VLANs. Experience of using a helpdesk management system and working to SLAs. A strong desire for personal and professional development. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Platform Recruitment Limited
wish About you: Holistic approach to problem solving; you are able to see the 'bigger picture' of your work Exceptional systems knowledge Exceptional Linux knowledge Strong networking knowledge (TCP/IP) Strong concurrent programming ability (C++) Experienced working with distributed systems ( Desirable ) Experience working in the cloud (AWS, GCP, Azure etc.,) ( Desirable ) Experience working More ❯