1st Line Desktop Support Technician
- Location
- Gateshead, England, United Kingdom
environments Microsoft Office and Microsoft 365 applications Active Directory and domain environments Microsoft Outlook, Exchange and email security platforms Networking concepts including LAN / WAN, TCP / IP and VPN access Remote support tools such as Remote Desktop and VNC Printers, scanners … resolving IT issues remotely The following would be advantageous but are not essential: Knowledge of motor retail manufacturer systems and interfaces Experience of IP telephony and SIP technologies We're Looking For Someone Who Has: Excellent communication and interpersonal skills A friendly and professional telephone manner Strong organisational ...