Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … + of a 2nd line technical support environment Firewall Implementations -Fortigate / Cisco / Sonicwall / Watchguard Backup Solutions - Azure / Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
Circle Group
and expanding MSP with real scope to progress into project-focused and escalations role. Key Skills: Windows OS 11-10 OS Office 365 / Exchange Active Directory / AzureAD Group Policy (DNS / DHCP) Networking - VLANs, TCP/IP … working with the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st / 2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log … system. Manage, prioritise and plan own work queue and deal with calls within the set SLAs. Identify and drive through opportunities for improvement / change via the Service Improvement. With this opportunity, you will achieve: Starting salary from £26k-£29k DOE 25 days annual leave + bank holidays More ❯
Sunderland, Tyne and Wear, North East, United Kingdom
SCS Sofas
will get the chance to work in an environment where your ideas matter. What does the role involve? Review and monitor all faults / tasks that arrive through the IT Support ticketing system and log tickets for calls received by telephone. Ensure tickets are responded to, updated and … Perform the tasks set out in the system daily checks procedure and escalate any abnormalities to 3rd parties and the IT Support Manager / Head of IT. Ensure appropriate lines of communication are maintained with relevant parties in line with the needs of the business Maintain systems for … to ensure monitoring of stock levels takes place, ensuring a ready supply of IT consumables. Obtain all required quotes whilst ensuring best price / quality balance, and arrange purchase orders and deliveries. Ensure all equipment is ready and available for branch / warehouse openings and ready More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
Location / s: Newcastle Recruiter contact: Laura Kennedy Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an … SLAs. Experience in administering and operating enterprise infrastructure environments, with Microsoft Technology stack preferred. Knowledge of ITIL Service Management best practices, ITIL V3 / V4. Experience of using ServiceNow or similar ITSM tools. Experience working within an enterprise environment focused on Azure specific solutions, automation and infrastructure deployments. … Excellent working knowledge of networking concepts (e.g., DNS, TCP/IP, and Firewalls). Experience in Microsoft Hyper-V, MS Windows Server 2012, 2016, 2019, storage systems and Backup technology experience (preferably Commvault). Experience of working in a global organization. Personal Attributes Passionate More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
Engineer or similar IT support role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration . Experience with networking technologies , including TCP/IP, DNS, DHCP, and VPNs. Familiarity with firewalls, routers, and switches (preferably Cisco or Fortinet). Strong troubleshooting skills More ❯
Washington, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
Industry: Manufacturing About the Company Our client, a well-established and growing manufacturer based in Washington , is seeking an experienced and proactive 1st / 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity to work in a fast-paced environment where you'll … play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 1st / 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems … experience in a IT Support role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration . Experience with networking technologies , including TCP/IP, DNS, DHCP, and VPNs. Familiarity with Google Suite (beneficial) Strong troubleshooting skills, with a methodical and analytical approach More ❯