1 of 1 TCP/IP Jobs in Halesowen

Tier 12 technical support for desktops, laptops, mobile devices, and peripherals Diagnose and resolve software, network, and hardware issues Manage user accounts, permissions, and access through Active Directory / Azure AD Install, configure, and update operating systems and applications Maintain and troubleshoot office network equipment (routers, switches, Wi-Fi) Document issues and resolutions using a ticketing system Assist … with onboarding / offboarding, including device setup and configuration Monitor system performance and escalate complex issues as needed Required Qualifications 13 years of experience in IT support or a related field Strong knowledge of Windows and macOS environments Familiarity with cloud services (Microsoft 365, Google Workspace, Microsoft Intune) Networking knowledge (TCP / IP More ❯