care they need, to lead their best possible life. Job description Job responsibilities Good technical knowledge in one of more of the following areas: Network Design Cisco IOS / IOS-XE Software Wireless Network Technologies managed by Cisco Catalyst Centre, and using basics of Cisco ISE Telephony Technologies Network Security utilising IPS / IDS technologies Network … switch support and development requiring excellent Layer 2 and 3 skills Network management tools including PRTG and Cisco Catalyst Centre. Network Routing Protocols Remote Access Solutions MPLS VLANs TCP/IP VPNs Person Specification Qualifications Essential Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field … of Network, Telecommunications and Network Security technical Design and Support Achieve a relevant Networking / Cisco certification within an agreed timescale Desirable Cisco Qualification Network Security Qualification ITIL Qualification - Foundation Level Experience Essential Recent hands on, IT technical experience of industry standard technologies and working with enterprise size technology solutions. Experience of working in a customer led service. More ❯
Harrogate, England, United Kingdom Hybrid/Remote Options
Mastercard
A proactive approach to learning and professional development. Escalate unsolved issues to relevant internal or external teams. Knowledge & Experience 1–3 Years Of IT Experience In Networking (LAN / WAN, Firewalls, Security technologies). TCP/IPprotocol communications. Strong knowledge of Cisco’s / Palo / … communication skills. Ability to work collaboratively in a team environment and contribute positively to team dynamics. A proactive approach to learning and professional development. Work Conditions Supporting 24 / 7 global network environment – Which entails between 1-4 / 1-6 on call rotation folloing Monday 17:00 – Monday 08:0 Occasional travel may be required. More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Stefanini UK Ltd
rights, security and systems groups; Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all network devices; Coordinate with third-party vendors to … software problems, as required; Receive and resolve hardware or software related issues from Tiers 2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning and problem resolution; Interface with manufacturers and third-party vendors for technical assistance; Execute the installation of PCs, peripherals and … years experience or equivalent combination of education and related experience may also be considered Some knowledge of ITIL V3 or V4 Foundation Microsoft Operating System (Windows 7-11) / Office / M365 (essential) Excellent MS Office 365 skills as a user (essential) Able to solve simple hardware issues (essential) Mobile device support (Apple iOS preferred) Basic More ❯