3 of 3 TCP/IP Jobs in Preston

Responsibilities Provide 2nd line support for client IT systems, handling escalated tickets from 1st Line. Troubleshoot and resolve issues with Microsoft 365 / Office 365, Azure, Intune, and Windows Server. Support virtualization platforms (VMware or Hyper-V) and endpoint devices. Assist with basic networking troubleshooting, including TCP … / IP, DNS, DHCP, and routing. Maintain clear and accurate ticket documentation, providing timely updates to clients. Escalate complex or high-priority issues to 3rd Line engineers as needed. Contribute to a busy service desk environment, maintaining SLA targets and quality standards. Essential Skills & Experience ...

Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory, GPO, DNS, and DHCP. Strong networking fundamentals (VPN, VLAN, TCP / IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working … within a structured IT support environment. Technologies Windows Server 2016 / 2022 / 2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable ITIL ...

ensuring accurate documentation and adherence to configuration control processes. Support our safety, security, and environmental management systems. Qualifications: Degree or HNC / HND in Information Technology, Computer Science, or a related discipline , or equivalent experience. Experience with IT infrastructure support and administration in a complex or regulated … environment . Knowledge of: Windows Server and Active Directory administration Virtualisation platforms (VMware, Hyper‐V) Networking technologies (TCP / IP, VLANs, DNS, DHCP, VPN, and Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC ...