7 of 7 TCP/IP Jobs in Lancashire

Responsibilities Provide 3rd line support for escalated issues from the Infrastructure & Projects team. Troubleshoot and maintain Azure Virtual Desktop (AVD), Microsoft 365 / Office 365, and Intune environments. Support virtualisation platforms (VMware or Hyper-V) and Windows Server infrastructure. Assist with networking issues including TCP / IP, DHCP, DNS, routing, and firewall support. Collaborate with the team to ensure high availability and reliability of client systems. Document solutions and knowledge for the team to improve operational efficiency. Participate in day-to-day support tasks, including incident resolution, system health checks, and user ...

Responsibilities Provide 2nd line support for client IT systems, handling escalated tickets from 1st Line. Troubleshoot and resolve issues with Microsoft 365 / Office 365, Azure, Intune, and Windows Server. Support virtualization platforms (VMware or Hyper-V) and endpoint devices. Assist with basic networking troubleshooting, including TCP … / IP, DNS, DHCP, and routing. Maintain clear and accurate ticket documentation, providing timely updates to clients. Escalate complex or high-priority issues to 3rd Line engineers as needed. Contribute to a busy service desk environment, maintaining SLA targets and quality standards. Essential Skills & Experience Experience ...

response. (Desirable) Assist with basic network administration, including switches, firewalls, and connectivity as needed. Required Skills & Experience Proven experience with Windows Server and / or Linux administration. Strong knowledge of enterprise storage technologies (SAN / NAS / backup). Experience with virtualisation platforms (e.g. … troubleshooting abilities. Adaptable, detail-oriented, and able to work both independently and in a team. Desirable Skills Understanding of networking concepts (LAN / WAN, TCP / IP, VLANs, firewalls). Experience supporting network devices (e.g., switches, routers, wireless APs). Scripting ...

Engineer as necessary Providing strong server and desktop support across our customer networks Keeping clients updated as to the progress of their request / issue status Maintaining agreed Service Level Agreements (SLA’s), updating ticket information as you work from diagnostics through to resolution To provide an escalation … point for sales / customers / technical, and to manage the solution to its conclusion Liaise with third parties and vendors to resolve incidents with root cause analysis Perform Incident Management & reporting on complex / large scale issues Assist with mentoring colleagues in line ...

development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities * CI / CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI / CD) pipelines for all platforms, enabling rapid … proficiency with at least one major cloud provider (AWS, Azure, or GCP). * In-depth knowledge of container orchestration. * Demonstrable experience with CI / CD tools like Jenkins, GitHub Actions, or Azure DevOps. * Expertise in using tools like Terraform or Ansible. * Proficiency in a scripting language such ...

Responsibilities Provide 1st line support for client IT issues via phone, email, or ticketing system. Troubleshoot and resolve basic issues with Microsoft 365 / Office 365, Windows PCs, laptops, and endpoint devices. Assist with password resets, account management, and software installations. Escalate more complex issues to 2nd Line … line support, ideally within an MSP or managed IT environment. Basic knowledge of Windows desktop and server environments. Familiarity with Microsoft 365 / Office 365. Good communication and customer service skills. Ability to learn quickly and follow guidance from senior engineers. Desirable Skills Basic understanding of networking (TCP ...

years' experience in a support role or relevant IT environment * Good understanding of Windows OS, Microsoft 365 & common business applications * Basic networking knowledge (TCP / IP, Wi-Fi, VPN) * Strong communicator with a customer-focused mindset * Comfortable working in a small team supporting multiple ...