infrastructure projects, software development, and cyber security. Role Description This is a full-time, office-based role as a customer-facing IT Support / Project Engineer. You will be responsible for resolving technology issues on Windows and Mac. Daily tasks include dedicating time to tickets, investigating and solving … inclination for customer service. Demonstrate that you can apply what you have learnt. Essential A professional and confident manner A basic understanding of TCP/IP, DNS, Microsoft Active Directory / Group Policies Understanding of anti-virus products and technologies Understanding of … Accreditation or experience in the majority of the following technical products: Microsoft Server Operating systems Microsoft Desktop Operating Systems Microsoft Exchange Server 2010 / 2013 / 2016 Microsoft RDS Active Directory Office 365 Hyper-V Citrix XenApp / Xendesktop Citrix Netscaler Sonicwall Firewalls Veeam more »
Keynsham, Somerset, United Kingdom Hybrid / WFH Options
Robert Half
also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner / leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes … processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills / Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with … Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
of major networking components, to include networking operating systems, basic configuration and maintenance, Switches, Router, Load Balancers and Firewalls etc Networking skills - WiFi, TCP/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation more »
given a great opportunity to develop your technical skills and grow in a dynamic, successful company. You will need: Background of networking fundamentals - TCP/IP, DNS, DHCP, R&S. Physical security product exposure (desirable). Cloud technology exposure (desirable). Great client / customer facing skills. Presales / Postsales experience advantageous. You will get: Personal training and development allowance. Stock options. Medical and dental insurance. Monthly commuter benefits. Pension contribution. Wellness allowance. Annual leave. Please apply for immediate consideration more »
experience with working experience in alternative tech such as iOS, MacOS, ChromeOS Working knowledge of supporting virtualization technologies i.e VMware or Hyper-V. TCP/IP, DNS, DHCP, VPN, & VLAN. Azure Cloud Services and Microsoft Active Directory. Whats on offer: £125 - £175 per day more »
and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st / 2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from … to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company more »
