2 TCP/IP Jobs in Winchester

2nd Line Support Engineer / Customer Service 2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs … . Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications / Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of … computing technologies. Good understanding of networking, TCP / IP and internet technologies. Knowledge of Microsoft O / S, with Linux an advantage. Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an more »

carry out all the tasks expected of the IT technicians. IT Systems Administrator – Requirements: Degree-level IT-related qualification, or equivalent industry experience / professional qualifications. Broad IT knowledge and specialist expertise in a number of these areas: desktop, servers, storage, network and system infrastructure. Good knowledge of … TCP / IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to more »