Software Support Analyst
Birmingham, England, United Kingdom
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middleware including IIS, MS-SQL Server, Active Directory, ASP, and .NET, troubleshooting and tuning performance. Work with cloud and container technologies such as Kubernetes. Design, develop, test, and deploy Tableau dashboards. Create reports using PowerShell, JavaScript, HTML, and SQL. Provide daily support for COTS and web-based applications, focusing on problem-solving. Maintain a strong customer focus, understanding internal … procedures, views, functions, and SQL jobs. Experience applying ITIL processes for application support. Desirables: Previous experience in a 2nd Line Application Support role. ITIL v3/4 Foundation certification. Tableau certification is desirable. Note: Candidates with high-level security clearance are encouraged to apply. Successful applicants will need to undergo security clearance, which may take up to More ❯
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