insurance brokerage. Leads industry-led conversations that connect Microsoft technology to measurable business outcomes. Helps customers understand how AI, agentic workflows, data platforms, copilots, automation, security, and governance can improve speed, accuracy, cost, customer experience, employee effectiveness, and risk decisioning. Uses an outcomes-inward approach to shape market-making … repeatable scenarios for strategic accounts, including agentic claims orchestration, AI-assisted underwriting, intelligent document processing, producer and broker copilots, claims fraud investigation, customer service automation, climate and catastrophe analytics, risk placement workbenches, actuarial modeling modernization, compliance support, and enterprise knowledge assistants. Helps customers move beyond AI pilots to scalable ...