1 of 1 Team Leader Jobs in Northern Ireland

Lead to join its 24/7 Network Operations function. This is a key operational leadership position, responsible for coordinating a technical support team during shift, ensuring incidents are managed effectively, service levels are consistently achieved and customers receive a high standard of service. The role would suit … take responsibility for the effective running of the operation throughout your shift. You will coordinate workloads, provide technical and operational guidance to the team, act as an escalation point for complex incidents and ensure that outstanding issues are clearly communicated between shifts. You will also play an important ...