Onsite Support Team Leader
Stevenage, Hertfordshire, United Kingdom
Little Fish (UK) Ltd
love to hear from you. The Role and What You'll Be Doing on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You … to keep skills up to date. Focus on customer service: Proven track record of delivering exceptional customer service and building strong relationships. Foster accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process improvements: Seek opportunities for efficiency … and implement best practices. Collaborate effectively: Work closely with other departments, such as the Sysadmin Team and Service Delivery Manager, to ensure cohesive support and service delivery. The ideal candidate will have: People management skills, with experience in coaching and mentoring onsite teams. Strong problem-solving skills related to IT. Knowledge of IT infrastructure support, including hardware, Office More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: