Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Onsite Support TeamLeader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Stevenage, onsite … and What You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support TeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team … queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. More ❯
Stevenage, Hertfordshire, South East, United Kingdom
AKKA DEVELOPMENT UK LIMITED t/as Akkodis Group
The IUS TeamLeader plays a key role in managing and coordinating Integrated User Services, ensuring smooth daily operations and effective team performance. They work closely with customer managers to meet service standards, identify areas for improvement, and provide timely reports. Focused on team … improvement initiatives to enhance the service quality Produce adhoc reports for the Project Manager and customer Line management of multiple personnel. Help manage team resourcing, hiring, onboarding, and releasing resourcing. Monitor and evaluate teams skills. Maintaining a shift shift pattern. Required Experience Strong communication and interpersonal skills Knowledge … of team management principles, including performance reviews, coaching and resource allocation Experience supporting technical teams Ability to manage multiple priorities, with strong organisational and problem solving skills Experience in team leadership More ❯
and What You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support TeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team … queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. … Customer Focus: Proven track record of delivering exceptional customer service and building strong customer relationships. Accountability: Foster a culture of accountability within the team, ensuring that each member takes ownership of their tasks and responsibilities. Sense of Urgency: Instil a sense of urgency in the teamMore ❯