IT Operations Support Engineer
Edinburgh, United Kingdom
FanDuel
with regards to ongoing issues Work with and manage third party relationships and service providers Maintain and suggest improvements to the incident and problem processes Maintain, escalate and update Ops related tickets and applicable deliverables Deliver on KPIs set internally as well … as adhere to SLAs with regards to service delivery to other departments What We're Looking For You will have most of the following experience: Previous experience within a technical operations role Experience in an Agile environment Strong documentation skills, to help update our knowledge base (we use Jira and Confluence) Experience with a monitoring platform like Datadog (would be More ❯
Employment Type: Permanent
Salary: GBP Annual
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