1 to 25 of 165 Technical Advisor Jobs in England

Solving complex issues, elevating customer satisfaction Permanent Carlisle About this role The 2nd Line Technical Support Advisor plays a critical role in maintaining high levels of customer satisfaction by delivering prompt, effective, and technically sound support for broadband, networking, and internet-related services. Acting as an escalation point for more complex technical issues that cannot … resolved at the 1st line, this role requires a strong foundation in networking technologies and the ability to troubleshoot across a wide range of systems, hardware, and services. The advisor will work closely with both customers and internal teams, ensuring that faults are diagnosed accurately, solutions are implemented efficiently, and service-impacting problems are escalated appropriately. The role also … involves monitoring service quality, identifying recurring problems, and contributing to the ongoing improvement of support processes, documentation, and internal knowledge sharing. Beyond reactive support, the 2nd Line Advisor is expected to play a proactive role in maintaining service reliability by spotting early signs of service degradation or systemic issues, supporting internal training, and mentoring 1st line colleagues. This position More ❯

The Technical Support Advisor is a key point of contact for our customers. This role is vital to the ongoing success of i6 by engaging with customers, solving problems via support requests and helping us ensure a consistent and reliable customer experience To provide front line technical support to customers across the complete i6 product … problem, keeping them updated with progress and any issues that will hinder the successful closure. They will also be responsible for answering incoming phone calls and troubleshooting customer technical problems within the i6 platform and hardware. Answer customer phone calls and emails to accurately diagnose, prioritise and communicate customer issues. Respond and aid in the resolution of all … and externally. To be flexible within working hours as your job involves shift work and on-call duties. Experience - Essential: Fluent in German, spoken and written Customer Service Technical software skills and knowledge would be an advantage The ideal candidate would have Aviation industry knowledge #J-18808-Ljbffr More ❯

Social network you want to login/join with: Technical Support Advisor, stoke-on-trent col-narrow-left Client: Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Technical Support Advisor (Furniture Design) Fittingly … which we manufacture in our Fenton, Stoke-on-Trent factory and deliver and install nationwide. We are seeking a dedicated and customer-focused individual to join our growing technical team. This team plays a crucial role in managing customer interactions and supporting our design & manufacturing processes. Key Responsibilities: · Serve as the primary point of contact for customer enquiries … to learn our in-house tools and design software. · A proactive, self-motivated approach, with the ability to work both independently and collaboratively within a team. · Analytical and technical skills would be a necessity and an interest in furniture design would be beneficial. As a key member of our team, you will play an essential role in ensuring More ❯

Social network you want to login/join with: Technical Support Advisor (Furniture Design) Fittingly is a dynamic and innovative manufacturer of bespoke fitted furniture. Using cutting-edge technology, we empower our customers to design their own custom wardrobes and storage solutions, which we manufacture in our Fenton, Stoke-on-Trent factory and deliver and install nationwide. … We are seeking a dedicated and customer-focused individual to join our growing technical team. This team plays a crucial role in managing customer interactions and supporting our design & manufacturing processes. Key Responsibilities: · Serve as the primary point of contact for customer enquiries via phone and email, delivering prompt, professional, and friendly assistance. · Build and maintain strong customer … to learn our in-house tools and design software. · A proactive, self-motivated approach, with the ability to work both independently and collaboratively within a team. · Analytical and technical skills would be a necessity and an interest in furniture design would be beneficial. As a key member of our team, you will play an essential role in ensuring More ❯

dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues; Communicate the root cause to clients in non-technical terms; Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯

Technical Implementation Advisor [gn] UK Technical Implementation Advisor [gn] UK 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Actian Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog … and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from … Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at Actian by 2x Sign in to set job alerts for “Technical Advisor” roles. Colchester, England, United Kingdom 4 days ago Elland, England, United Kingdom 1 day ago London, England, United Kingdom 1 month ago Aldermaston, England, United Kingdom 5 months ago More ❯

Ready for your next career move as a Technical Support Advisor ? Do you thrive on delivering top-notch customer service... whether that’s face-to-face or over the phone? Got a knack for solving techy problems and love the satisfaction of cracking a tricky issue? If that sounds like you, then this Technical Support … Advisor role might just be your perfect match! You'll be joining a supportive, close-knit team that values collaboration, encouragement, and helping each other succeed. Want to know more? Keep reading... Responsibilities: Supporting customers over the phone and in person at the workshop Inspecting and diagnosing problems with products and carrying out repairs Ensuring all processes are followed … manner, and communication skills Patient, friendly and enjoy talking to people A positive and proactive personality, with good problem-solving skills In return, the successful Technical Support Advisor will receive a salary of £25,000 - £30,000, plus excellent company benefits including: Company events and parties 28 days holiday Employee assistance programme Company pension To apply for More ❯

Exciting Permanent Technical Support Advisor Position in Leeds! Michael Page is currently recruiting for a Technical Support Advisor to join a reputable telecommunications company in North Leeds on a permanent basis. This role offers an excellent opportunity for individuals with customer service experience seeking career progression and development within a leading market player. Job … Description As a Technical Support Advisor, you will be the first point of contact for customers, providing support to both new and existing clients. Your responsibilities will include troubleshooting technical issues, ensuring quick resolutions, and exceeding service level agreements. You will coordinate with engineers regarding scheduling installations and routine appointments, and communicate with customers via More ❯

Technical Support Advisor for Diageo - Thame - Hybrid CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client Diageo is … of our innovative D1 platform by providing valuable feedback, engaging with clients, and ensuring a smooth user experience. What you will be doing? Handle all contacts, including challenging technical calls, to a high standard. Spend time ‘in the field and office' with a Diageo Engineer to fully understand the Guinness quality processes & gain in-depth knowledge of ‘bar … and cellar' set-ups. Accurately diagnose and resolve technical faults over the phone/email using your problem-solving & technical knowledge skills. Participate in our Guinness accreditation program to become certified as a product and technical expert. Attend training and briefing sessions (internally and externally) as necessary to gain an understanding of Client and More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯

Harm policy Access to business resource groups Training on our company values How you will do it In this phone-based, security system support role, you will provide technical support to field engineers and customers. This is a full-time, office-based position (M40) on a day shift including weekend work. Shift pattern: 4 on/4 off … with discretion Assist field engineers to ensure remote connectivity to alarm systems What we look for Required An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Experience in technical problem-solving Experience providing customer service over the phone Background in customer service #LI-MS2 More ❯

Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach click More ❯

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If More ❯

work #LikeABosch at Worcester Bosch. Job Description We are excited to offer you the opportunity to join our Technical Support department as a Technical Support Advisor! Responsible for providing technical support on a range of heating products to both internal and external customer via telephone, email, live chat and video calling. Aiming to … and resolutions on appropriate platforms, pro-actively develop excellent working knowledge of the product range. In this role, you will be responsible for: Delivery of pre & post sales technical support to external and internal customers through multiple communication channels. Perform against a set qualitative and quantitative KPI’s. To ensure that advice is delivered `Right First Time’ Liaise … with internal departments to ensure flow of accurate and up to date technical information to appropriately support current, historical, and new products. Focus on the needs of the customer to ensure best in class technical support is maintained. Interested? Upload your CV today! Qualifications Education requirements: Must have Level 3 (A Level equivalent) qualification or above. More ❯

week ago Be among the first 25 applicants Job Title - Technical Support Adviser 2nd Line IT Reports to - Service Desk Manager Department - Operations Salary - (DOE) Location - Truro, Cornwall Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over … M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector. We are now recruiting for a Technical Support Adviser 2nd Line IT. In this role, you'll be providing first-class service to Focus Group customers through handling of 2nd line service queries as part of … our Managed Services team. To provide advanced technical support and issue resolution. Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets To diagnose, log, action and follow through to More ❯

Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting … opportunity for anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely … now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯

Junior Technical Support Advisor (Tech/Engineering) £26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. This is an exciting … opportunity for anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career all whilst retaining a great work life balance? This is a rare and genuinely … now looking to expand. This role will suit anyone who has an interest or passion within Engineering, Technology, Computers or similar who is looking for an office based technical support position where you will be fully trained by in house experts, combined with the scope to further progress your career. The Role: *1st line technical support More ❯

Due to growing business demands, we’re expanding our operations team and looking for a talented Technical Support Advisor to join us. If you have hands-on experience with Bakery and Catering equipment and a strong technical background, this role could be a perfect fit. Whether you’re an Electromechanical Technical Advisor or an Engineer ready to step into a support position, we want to hear from you! Your Role: As our Technical Support Advisor , you’ll be the go-to expert, assisting field-based engineers in diagnosing and resolving technical issues efficiently. Your responsibilities will include: Providing real-time technical support to engineers … to troubleshoot faults Interpreting technical manuals to ensure accurate part identification Assessing the priority of reactive calls based on severity Triage jobs to streamline resource planning and improve efficiency Transcribing verbal technical details from engineers into company systems Identifying, diagnosing, and resolving technical issues with precision What You Bring: We’re looking for someone More ❯

Job Detail Salary 40,000 Job Description Due to growing business demands, we’re expanding our operations team and looking for a talented Technical Support Advisor to join us. If you have hands-on experience with Bakery and Catering equipment and a strong technical background, this role could be a perfect fit. Whether you’re … an Electromechanical Technical Advisor or an Engineer ready to step into a support position, we want to hear from you! Your Role As our Technical Support Advisor , you’ll be the go-to expert, assisting field-based engineers in diagnosing and resolving technical issues efficiently. Your responsibilities will include: Providing real-time … technical support to engineers to troubleshoot faults Interpreting technical manuals to ensure accurate part identification Assessing the priority of reactive calls based on severity Triage jobs to streamline resource planning and improve efficiency Transcribing verbal technical details from engineers into company systems Identifying, diagnosing, and resolving technical issues with precision What You More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, lincoln col-narrow-left Client: Actian Location: lincoln, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, coventry col-narrow-left Client: Actian Location: coventry, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, gloucester col-narrow-left Client: Actian Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, bath col-narrow-left Client: Actian Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯

Social network you want to login/join with: Technical Implementation Advisor [gn] UK, worcester col-narrow-left Client: Actian Location: worcester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Actian is transforming how enterprises discover, understand, and govern their … our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term More ❯