3 of 3 Technical Advisor Jobs in Manchester

Technical Support Advisor - Join Our Dynamic Team! At Johnson Controls, we are a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. We are excited to offer an opportunity for a skilled Support Technician to join our ADT team. Our team supports … Johnson Controls security products. Career Development: Extensive opportunities for growth and advancement. How will you do it In this phone-based, security system support role, you will provide technical support to field engineers and customers. This is a full-time, office-based position (M40) on a day shift (with variable start and finish times), including weekend work. Handling … For We want passionate, detail-oriented problem solvers who thrive in a high-energy environment. Essential Skills: An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Skills: Experience in technical problem-solving Experience providing customer service over the phone Background in customer service If More ❯

We are looking to recruit a Technical Installation Advisor to join our existing service team. You will be responsible for making sure that all technical aspects of our Cloud and SIP installations are met before, during and after the installation. You will also support our existing service team with faults and technical queries … from new and existing installations and solutions. RESPONSIBILITIES As a Technical Installation Advisor, you will Ensure technical solutions meet the customers requirements. Capturing the correct user and programming information and ensuring all technical info is relayed the customers IT etc. Ensure the correct kit is provided for the customers solution, liaising with our … Supporting our service team with new and existing faults and technical requests as required. REQUIRED SKILLS AND EXPERIENCE To be considered for the Technical Installation Advisor role, you will need Experience in working with hosted telephony solutions Experience dealing with customers over the phone and via email Good problem-solving skills and ability to deliver More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. … Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver … equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join our team and make More ❯