2 of 2 Technical Advisor Jobs in South Wales

We are looking to recruit for an Aftersales Technical Advisor who will be responsible for dealing with aftersales activities relating to product warranty and technical support. Duties * Support customers and field service engineers in the swift resolution of product and system related technical … solving to ensure the correct product application and operation. * Provide management with regular updates on tasks/resolution status and complete surveys and technical reports as necessary. * Provide excellent customer service by being helpful, professional, and courteous at all times. Skills * Proficiency in Microsoft Excel and Word * Demonstrated More ❯

the wider specification and commercial teams, and external stakeholders in providing specific product and systems knowledge support to promote product and brand awareness. Technical Service: To deal with emails and other communications from internal and external customers: predominantly - architects, main contractors, interiors sub-contractors, acousticians and distributors. This … includes Microsoft Teams and in person meetings (onsite and off-site). Developing and supporting the technical offering to customers. This includes installation advice, creation & provision of details and drawings, and working with installers and customers to secure project specifications and orders. To create, update, and issue technical … latest National Building Specifications, CAWS and Uniclass formats. Knowledge, Skills & Experience: Previous experience in an Architectural technician/technologist experience or technical advisor experience Clear and effective communication - Must have experience of effectively and clearly communicating technical solutions/drawings/construction details/proposals More ❯