go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technicalanalysis and problem resolution for our Blackline Safety products. … development of service programs through our distribution partners that match our world-class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service excellence. Provide coaching and mentoring to your team to support their personal growth and … development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution to develop and maximize its potential for global call handling. Provide More ❯
essex, east anglia, united kingdom Hybrid / WFH Options
Camlin Energy
to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing … times remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technicalanalysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to … obtain technical information required to help resolve complicated issues or requirements from the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair More ❯
essex, east anglia, united kingdom Hybrid / WFH Options
Camlin Group
to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing … times remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technicalanalysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to … obtain technical information required to help resolve complicated issues or requirements from the customer. Communicate regularly with customers by Video, phone and email to update them on support cases. Provide live remote support to Camlin Field Service Engineers/Customers/Partners during install/commissioning and service repair More ❯
Payment application Testing, Softpos, Smartpos testing End to End Merchant Payment processing system Testing Design acceptance tests under own direction, using own in-depth technicalanalysis of both functional and non-functional specifications/acceptance criteria Work collaboratively as an integrated member of the team Ensure business requirements More ❯
