Technical Support Analyst
- Hiring Organisation
- SYSTEM C HEALTHCARE LIMITED
- Location
- Brentwood, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
social care organisations, our work impacts millions of lives every day. What we do matters. Were growing fast and were looking for a Technical Support Analyst to strengthen our 3rd-line capability across Business Intelligence and core Windows/SQL infrastructure. This role will identify workarounds, resolutions … resolve complex BI and platform incidents, collaborating with service desk and problem management teams. Own the customer relationship for high impact issues translating the technical steps being undertaken into frequent and clear customer updates. Identify workarounds, drive root-cause analysis, and contribute to data fixes. Support our application stack ...