1 of 1 Technical Analyst Jobs in Lanarkshire

Technical Analyst

Hiring Organisation
NTT DATA
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
team you'll be working with: The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information … user errors and system weaknessesContribute to knowledge bases, FAQs, or guidance to reduce repeat issues What experience you'll bring: Experience in application support, technical triage, or production support rolesStrong analytical and problem‐solving skillsAbility to read logs and interpret technical error messagesClear and confident written and verbal ...