Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯
Technical Business Analyst – WealthTech – London/Remote – 6-month Contract - (Outside IR35) - Immediate start A global wealth management technology provider is seeking a Technical Business Analyst to support the delivery of digital transformation projects across its award-winning Client Lifecycle Management (CLM) platform. We’re looking for someone who can start immediately on an initial … Run sprint planning sessions and work closely with developers and testers to align on delivery Lead client-facing sessions, including workshops, sprint reviews, UAT, and go-live support Support technical teams in delivering scalable solutions across both on-prem and SaaS environments Ensure adherence to internal SDLC and security protocols across all project phases Contribute to the benefits realisation … and value tracking of product delivery What You Bring 5+ years of experience in technical business analysis for software product development Strong understanding of Agile/SCRUM methodologies and full SDLC Experience delivering end-to-end software solutions in a technical capacity Prior exposure to both on-premise and SaaS delivery models Familiarity with Microsoft Dynamics CRM More ❯
Technical Business Analyst – WealthTech – London/Remote – 6-month Contract - (Outside IR35) - Immediate start A global wealth management technology provider is seeking a Technical Business Analyst to support the delivery of digital transformation projects across its award-winning Client Lifecycle Management (CLM) platform. We’re looking for someone who can start immediately on an initial … Run sprint planning sessions and work closely with developers and testers to align on delivery Lead client-facing sessions, including workshops, sprint reviews, UAT, and go-live support Support technical teams in delivering scalable solutions across both on-prem and SaaS environments Ensure adherence to internal SDLC and security protocols across all project phases Contribute to the benefits realisation … and value tracking of product delivery What You Bring 5+ years of experience in technical business analysis for software product development Strong understanding of Agile/SCRUM methodologies and full SDLC Experience delivering end-to-end software solutions in a technical capacity Prior exposure to both on-premise and SaaS delivery models Familiarity with Microsoft Dynamics CRM More ❯
Technical Business Analyst – WealthTech – London/Remote – 6-month Contract - (Outside IR35) - Immediate start A global wealth management technology provider is seeking a Technical Business Analyst to support the delivery of digital transformation projects across its award-winning Client Lifecycle Management (CLM) platform. We’re looking for someone who can start immediately on an initial … Run sprint planning sessions and work closely with developers and testers to align on delivery Lead client-facing sessions, including workshops, sprint reviews, UAT, and go-live support Support technical teams in delivering scalable solutions across both on-prem and SaaS environments Ensure adherence to internal SDLC and security protocols across all project phases Contribute to the benefits realisation … and value tracking of product delivery What You Bring 5+ years of experience in technical business analysis for software product development Strong understanding of Agile/SCRUM methodologies and full SDLC Experience delivering end-to-end software solutions in a technical capacity Prior exposure to both on-premise and SaaS delivery models Familiarity with Microsoft Dynamics CRM More ❯
the infrastructure every builder will need to lead the next wave of progress. Location: Remote (GST timezone) Job Description: We are looking for a highly skilled and analytical DeFi Technical Business Analyst to join our dynamic team. In this role, you will act as the bridge between our technical and business teams, ensuring that our DeFi products … align with market needs and technical capabilities. You will analyze complex systems, interpret data, and provide insights to drive product development and business strategy. Key Responsibilities: Technical Analysis & Requirements Gathering: Collaborate with product managers, developers, and stakeholders to define technical requirements for DeFi products and features. Analyze and document business processes, workflows, and system integrations. Translate business … needs into detailed technical specifications and user stories. DeFi Protocol Research & Evaluation: Conduct in-depth research on DeFi protocols, smart contracts, and blockchain ecosystems. Evaluate the technical feasibility, security, and scalability of integrating new protocols or features. Stay updated on the latest advancements in blockchain technology, Web3, and decentralized finance. Data Analysis & Insights: Analyze on-chain data, user More ❯
detailed requirement documents in the form of features and user stories. Identifying, developing, and supporting business process change Identifying and defining risk factors that could occur Being the business analyst role for customer projects in an Agile Team - being available to the team and participating in all Agile Meetings such as sprint planning, stand-ups, demos, and retrospectives. Involvement … metrics and KPIs to evaluate the effectiveness of AI-driven features and ensuring alignment with business objectives. Experience Experience defining software requirements for complex products, either as a business analyst or equivalent role in Agile software delivery. Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and clients. Working with Agile More ❯
We're Hiring: Technical Business Analyst | Network Security & Infrastructure | Contract Day Rate - £500-£550 INSIDE OF IR35 Are you an experienced Technical Business Analyst with a passion for bridging the gap between business and IT in high-impact, security-focused projects? We're looking for a proactive and detail-oriented individual to join our team and … success of network connectivity, resilience, and transformation initiatives. 🔍 Key Responsibilities: Collaborate on business analysis efforts across network transformation, test uplift, and resilience planning. Gather, define, and manage business and technical requirements across cross-functional teams. Conduct risk assessments for network infrastructure and help shape effective mitigation strategies. Create clear, comprehensive documentation including user stories, test cases, and security requirements. … Liaise between business, technical, and project teams to ensure alignment and solution clarity. Support yearly planning, business case development, and in-flight project delivery. Communicate project updates and key decisions to stakeholders, including senior leadership. Assist in testing phases such as UAT and security testing to validate solutions against requirements. Facilitate change management and user adoption for new security More ❯
We're Hiring: Technical Business Analyst | Network Security & Infrastructure | Contract Day Rate - £500-£550 INSIDE OF IR35 Are you an experienced Technical Business Analyst with a passion for bridging the gap between business and IT in high-impact, security-focused projects? We're looking for a proactive and detail-oriented individual to join our team and … success of network connectivity, resilience, and transformation initiatives. 🔍 Key Responsibilities: Collaborate on business analysis efforts across network transformation, test uplift, and resilience planning. Gather, define, and manage business and technical requirements across cross-functional teams. Conduct risk assessments for network infrastructure and help shape effective mitigation strategies. Create clear, comprehensive documentation including user stories, test cases, and security requirements. … Liaise between business, technical, and project teams to ensure alignment and solution clarity. Support yearly planning, business case development, and in-flight project delivery. Communicate project updates and key decisions to stakeholders, including senior leadership. Assist in testing phases such as UAT and security testing to validate solutions against requirements. Facilitate change management and user adoption for new security More ❯
difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: Communication and stakeholder management skills - translate to both technical/non-technical audiences Business analysis, requirements capture, documentation Process and system analysis, process improvement - as-is and to-be process mapping, UML diagrams Problem solver and can More ❯
Technical Business Analyst at N Consulting Ltd Job Title: Technical Business Analyst Location: London ,UK (Hybrid) Job Type: Contract Job Summary: We are seeking a Technical Business Analyst with strong experience in capturing business and technical requirements and translating them into detailed API specifications, particularly using JSON and Swagger/OpenAPI . The … Create and manage API documentation using Swagger/OpenAPI standards. Design and review JSON-based interfaces for RESTful APIs and system integrations. Facilitate workshops and requirement-gathering sessions with technical and non-technical teams. Translate business needs into epics, user stories, and acceptance criteria using tools such as Jira, Confluence, or Azure DevOps . Validate that solutions meet … business requirements through regular engagement with the development and QA teams. Support data mapping, interface contracts, and integration testing initiatives. Assist in defining service-level contracts and technical interface specifications (TIS). Ensure API documentation is version-controlled, discoverable, and up-to-date. Collaborate with DevOps teams to manage API lifecycle and deployment alignment. Key Skills & Qualifications: Proven experience More ❯
Is it Permanent/Contract: Open for Both (if contract then initially 12 months) Job Brief: Technical Business Analyst Overview We are looking for a Business/Systems Analyst who has core experience working with infrastructure, end user device management, telephony and MS Exchange. The business analyst will have excellent communication skills and can adapt to … a fast and ever-changing landscape. The business analyst will be assigned to a number of initiatives within the Core Infrastructure and End User Value Streams. Primarily analysing and cleansing data to enable the initiatives to drive value and deliver positive outcomes for the business. The role will require a flexible individual who can work on a number of … members to ensure quality and timely delivery Communicate effectively with all levels of stakeholders, both verbally and in writing Requirements At least 5 years of experience as a Business Analyst or Systems Analyst Working in a technical environment is essential, preferably in infrastructure end user compute; desktop, VDI, Exchange, telephony and Device as a Service (DaaS) Ability More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Amber Labs
Technical Business Analyst x 3 The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten … cross-functional consultants, analysts, and support staff. Mostly remote some Ad hoc travel (London) BPSS, but SC Preferred Digital Transformation Project Role Overview: We are seeking a highly capable Technical Business Analyst (BA) with experience in Microsoft Azure environments and a track record of supporting digital transformation initiatives within the NHS. In this role, you will work at … intersection of technology and business change, helping to deliver cloud-based digital solutions aligned with NHS strategy and standards. Key Responsibilities: Act as the liaison between clinical, business, and technical stakeholders across NHS departments. Elicit, document, and prioritise business and functional requirements for digital solutions. Translate clinical/business needs into technical specifications, user stories, and acceptance criteria. More ❯
Technical Business Analyst x 3 The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten … cross-functional consultants, analysts, and support staff. Mostly remote some Ad hoc travel (London) BPSS, but SC Preferred Digital Transformation Project Role Overview: We are seeking a highly capable Technical Business Analyst (BA) with experience in Microsoft Azure environments and a track record of supporting digital transformation initiatives within the NHS. In this role, you will work at … intersection of technology and business change, helping to deliver cloud-based digital solutions aligned with NHS strategy and standards. Key Responsibilities: Act as the liaison between clinical, business, and technical stakeholders across NHS departments. Elicit, document, and prioritise business and functional requirements for digital solutions. Translate clinical/business needs into technical specifications, user stories, and acceptance criteria. More ❯
Technologies: Technical Business Analyst Business Analyst Azure Cloud We have an exciting opportunity for a skilled Technical Business Analyst to join our client on an initial 3-month contract based in Central London. The role requires you to be onsite for 1 - 2 days a week and the rest of the work can be done … remotely. Skills: You will be a skilled Technical Business Analyst, driven and natural problem-solver, inquisitive and analytically skilled. You will be well versed in liaising with stakeholders, developers, and testers using C#, React, DevOps, Azure You will have facilitated workshops and had had relevant experience in breaking down requirements into user stories. You will possess a good More ❯
JOB DETAILS Role Title: Technical Data Business Analyst - digital Trading Analytics Possibility of remote work: Hybrid, 3 days/week from office is mandatory Contract duration: 12 to 24 months, depending on performance Location: London Required Core Skills: ETRM, SQL/python, Power BI/Tableau Detailed Job Description: We are seeking a talented and experienced Technical Data Business Analyst within our Data & Analytics portfolio. As Product Manager/Business Analyst, you will be responsible for driving the delivery of data products within various workstreams in data and analytics portfolio. Your expertise in data analysis, business analysis, requirements elicitation, product management methodologies, and user engagement will be essential in delivering innovative data-driven solutions … Collaborate with cross-functional teams, including platform engineers, data engineers, and business stakeholders, to define product requirements and specifications. Work closely with data engineering and platform teams to understand technical possibilities and constraints and translate them into product features and capabilities. Test/provide high level assurance on data products before products are released to the wider business community. More ❯
that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main purpose of the role & responsibilities in the business: As a Technical Business Analyst you will be a vital part of the team responsible for ensuring the successful delivery of custom applications for Workday's customers. You will join an … within the Workday practice on Workday Extend. You'll be responsible for articulating problems and proposed solutions in ways understood by all stakeholders and members of your team - both technical and business. You'll work with others to build features and technical components of a product or service. You'll identify any risks, issues, assumptions and dependencies to … ready manner. Prepare UX wire frames to help customers understand the proposed business solution. Minimum (essential) requirements: A minimum of 3 years commercial experience in a BA role. Business Analyst experience working with Workday HCM. Strong understanding of HR domain and processes. Project management skills and experience. Excellent verbal and written communication skills. Ability to think outside of the More ❯
different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Business Analyst Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Opportunity to work with cutting edge technology like AI & Data ? We … have the perfect role for you – Technical Business Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in … of the Big 4 Professional Services firm • Senior Role giving opportunities for career profile growth • Opportunity to work with cutting edge technology like AI & Data The Role As a Technical Business Analyst you will join our team and work on customer’s Insight Platform version 2 project. This role requires a blend of technical acumen and analytical More ❯
different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Business Analyst Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Opportunity to work with cutting edge technology like AI & Data ? We … have the perfect role for you – Technical Business Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in … of the Big 4 Professional Services firm • Senior Role giving opportunities for career profile growth • Opportunity to work with cutting edge technology like AI & Data The Role As a Technical Business Analyst you will join our team and work on customer’s Insight Platform version 2 project. This role requires a blend of technical acumen and analytical More ❯
The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG We are seeking a motivated TechnicalAnalyst to join our collaborative IT team. You will help support a dynamic hybrid environment of datacentre hosted infrastructure and cloud services, as we migrate to new technology focusing on cloud. It's an exciting opportunity … for a cloud-first technologist to contribute to innovative projects and support the firm's technology strategy. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity. This is a permanent, hybrid position. The technical team works on a rotating shift … pattern on the following basis: 08.00 - 16.30 10.00 - 18.30 There is an out of hours rota in place covered by both technical and service desk teams. Main responsibilities Cloud Knowledge and Services: Manage and troubleshoot cloud services, preferably Azure. Understanding of SaaS, PaaS, and IaaS. SaaS Management: deploying and managing SaaS solutions. Networking: knowledge of IP networking, routers, switches More ❯
by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Technical Business Analyst We have ambitious goals to rollout Ophelos into multiple European markets by the end of 2025. You will be accountable for our onboarding process from a … technical perspective. As a Technical Business Analyst you will partner closely with your wider Customer Success team as well as Ophelos' Engineering, Product and Data teams. This role will be instrumental in ensuring a smooth and effective onboarding process for new clients, from initial setup to managed service. Acting as a liaison between our clients and technical … through each step of the onboarding process, ensuring their expectations are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs More ❯
by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Technical Business Analyst We have ambitious goals to rollout Ophelos into multiple European markets by the end of 2025. You will be accountable for our onboarding process from a … technical perspective. As a Technical Business Analyst you will partner closely with your wider Customer Success team as well as Ophelos' Engineering, Product and Data teams. This role will be instrumental in ensuring a smooth and effective onboarding process for new clients, from initial setup to managed service. Acting as a liaison between our clients and technical … through each step of the onboarding process, ensuring their expectations are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and … 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail Exceptional … communication skills Ability to work with large amounts of information and prioritise tasks Ability to explain technical concepts to non-technical customers or colleagues Willingness to learn and share knowledge Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
