IT Technical Support Analyst
Luton, England, United Kingdom
Impellam Internal - Apply Online
Social network you want to login/join with: Remote - Once a week travel to Luton and occasional travel to London. The Role We are looking for an IT Technical Support Analyst to work within the Service Desk Team, providing 1st line support to address general queries from our global customer base of up to 3,000 users. … Prioritizes effectively and manages expectations. Honest, constructive, and proactive in driving improvements. Experience in customer service, contact centers, or helpdesk roles. Experience working with KPIs. Previous IT support experience. Technical Skills (Desirable): Active Directory & MS Windows environments. Desktop, laptop, and server support. Citrix Cloud Desktop. Basic ITIL knowledge. What We Offer: Competitive salary. 25 days annual leave plus public More ❯
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