4 of 4 Technical Analyst Jobs in the West Midlands

Technical Business Analyst £38,000 – £42,000 + Company Bonus Permanent Worcester Looking for a Technical BA role where you can actually make an impact? We’re working with a fantastic business in the ecommerce sector that is looking for a Technical Business Analyst … teams across the business from initial requirements through to UAT and implementation. What will you be doing? Gathering and translating business requirements into clear technical requirements, user stories and acceptance criteria Creating and improving end-to-end process maps Identifying inefficiencies, gaps and opportunities to improve Testing ecommerce functionality ...

Description Job Title: Technical Support Analyst (First & Second Line Support) Department: Technical Support Reports To: Technical Support Manager Job Purpose To provide first- and second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. The role is responsible … delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software, hardware, and product-related queries ...

Senior Technical Support – Systems Analyst Birmingham , AL - Onsite Job ID: 37695 Posted: 2026-09-01 Employment Type: Direct Hire Take ownership of the toughest IT challenges in a fast-paced, multi-company environment where your technical expertise can make a real difference. As the senior escalation point … beyond fixing tickets—you’ll eliminate recurring problems, strengthen systems, and help elevate the technical capabilities of the entire support organization. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this ...

people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support and customer service … days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce and isolate problems in a test environment. Prepare and modify AutoCAD ...