3rd Line Support Engineer
- Hiring Organisation
- Henderson Scott
- Location
- Blackburn, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
leading technology solutions business experiencing rapid expansion, and they're looking for a skilled 3rd Line Engineer to join their collaborative, close-knit technical team. Key Responsibilities Act as a senior escalation point for 1st and 2nd line support tickets Provide advanced troubleshooting, maintenance, and system upgrades Deliver … site and remote technical support, ensuring SLA adherence Lead or assist with project delivery, architecture design, and migrations Support pre-sales activities, helping scope and recommend technical solutions Mentor junior engineers and contribute to process improvements Support the ongoing development of RMM (Remote Monitoring & Management) and IaaS