Senior Technical Consultant (3rd Line)
- Location
- Maidstone, England, United Kingdom
part of the 3rd Line Support team, you will act as a key escalation point for technical issues that 1st and 2nd line teams cannot resolve. You will be hands‐on with infrastructure support, patching, software updates, and maintaining service stability across a large and complex environment. You will … This is not a “ticket queue and wait” role – you will be actively shaping how services run and evolve. Expect a strong mix of technical problem solving, customer interaction, and collaborative engineering work, with occasional deep‐dive investigation where the root cause is anything but obvious. Key responsibilities ...