1 of 1 Technical Consultant Jobs in Lanarkshire

are proud to be one of the few Microsoft Partners in the UK to hold all six of Microsoft's industry recognised Solutions Partner designations. While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support. Why join Kick? At Kick … on-site 3x per week SALARY: Up to £24K Depending on skills and experience WORKING PATTERN: Permanent Full-time (35 hours per week) Role Description As a 1st Line Technical Helpdesk Monitoring Consultant, you'll play an important role in the continued success of our business. You will be expected to Monitor various portals and log cases for … with each case daily Liaise with the customer before closing a case to get agreement the issue is resolved Assist other departments within the company with support issues where technical assistance is required Update customers' technical documentation as required What do I need? 1 year of 1st line experience working with an RMM system Excellent telephone manner Strong More ❯