2 of 2 Technical Delivery Manager Jobs in the East of England

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver … IT projects Mentor and guide technical team members Identify and implement improvements in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent More ❯

Technical Delivery Manager - Student Records Replacement Project - Higher Education We are seeking an experienced Technical Lead to manage and control the technical architecture for a major new Record System replacement project where our client is moving to a new supplier SaaS platform. Reporting to the Programme Director, you will play a pivotal role in ensuring … the successful delivery of this complex programme on time and on budget.You would be part of a dedicated team created for the delivery of this programme, collaborating with IT Services and other key stakeholders.Our client has a unique user base of in excess of 30,000 and this programme is part of a wider reaching transformation initiative.In addition … days leave per year (inclusive of Bank Holidays) and a generous employer benefit contribution.You will collaborate to with key stakeholders to transform high-level business requirements into robust technical solutions, while owning architectural risks and ensuring the application of best practices across the project. Key Responsibilities: Lead strategic and operational planning to define the technical environment of the More ❯