Role: Technical Improvement Engineer Salary: £27,783 Location: Cardiff Permanent Position I am working exclusively on behalf of my clients who operate within a range of industries and are providers to some of the largest engineering companies worldwide. The Technical Improvement Engineer is responsible for ensuring … that the business is up to date in its technical practices, working with Operations teams to make recommendations to improve efficiency, delivery on KPI's and product quality. The role will include responsibility for the monitoring of the quality plans, partnering with Quality Assurance to ensure processes are meeting … the documented technical requirements. Responsibilities: To provide proactive technical support to all value streams Undertake defect investigations by route cause analysis and implement corrective/preventative actions as required, using appropriate problem-solving tools. Working with Production teams to identify route causes of problems and to create robust more »
Role: Technical Improvement Engineer Salary: £27,783 Location: Cardiff Permanent Position I am working exclusively on behalf of my clients who operate within a range of industries and are providers to some of the largest engineering companies worldwide. The Technical Improvement Engineer is responsible for ensuring … that the business is up to date in its technical practices, working with Operations team... APCT1_UKTJ more »
Reporting directly to the IT Support Manager, the Technical Support Engineer is responsible for delivering onsite and remote technical support to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing the fulfilment of … experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and Remote channels. Proficiently receive, log, and manage user inquiries via the call logging system, ensuring first … core values. Execute any additional tasks deemed appropriate by the Line Manager with the same level of dedication. Travel to Veezu sites to provide technical support/technology changes. Role requires valid UK driving licence. Technical Experience & Qualifications While an MCDST/A+ certification or its equivalent is more »
Job Title: First Line Support Engineer Hybrid Job Description: We are seeking a diligent and customer-focused First Line Support Engineer to join our dynamic team. As a First Line Support Engineer, you will be the initial point of contact for all technical inquiries and issues … reported by our clients. Your primary responsibility will be to provide timely and effective resolution or escalation of technical problems, ensuring excellent customer service at all times. The ideal candidate will possess strong communication skills, technical proficiency, and a passion for problem-solving in a fast-paced environment. … Key Responsibilities: Act as the first point of contact for technical support requests via phone, email, or ticketing system. Provide courteous, efficient, and professional assistance to clients experiencing technical issues or inquiries. Diagnose and troubleshoot software, hardware, and network problems, utilizing available resources and following established procedures. Document more »
