2 of 2 Technical Engineer Jobs in Cupar

Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you must … also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using the service … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex issues More ❯

Be-IT are working with a Scottish Market Leader to recruit a Senior Technical Support Technician and a Technical Support Technician on a full-time permanent basis. This role is based in Cupar - due to the nature of the role in office requirement is essential and you must … also have access to your own car/license due to location. Role Responsibilities: (Senior) Provide advanced technical support, troubleshooting hardware, software and network issues Escalate complex issues to third-party support services where necessary and manage these interactions Maintain accurate records of issues and resolutions using the service … to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical support to users via phone, email and ticketing system Diagnose and resolve technical issues related to hardware, software and networks Escalate complex issues More ❯