3rd Line Technical Support Engineer
- Hiring Organisation
- Operations Resources
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum
Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure … client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk Ticketing & Service Requests Ticket handling ...