Technical Backup Engineer Remote (quarterly travel) £60,000 - £65,000 VIQU have partnered with a leading data protection provider specialising in managed backup, disaster recovery, and cyber recovery services. They are seeking a Technical Backup Engineer to join their Service Operations team. In this client-facing … role, the Technical Backup Engineer will engage directly with clients, providing support and expertise through both verbal and written interactions. Strong communication skills are essential to excel in this position. Key Responsibilities of the Technical Backup Engineer: Act as the escalation point for advanced technical … issues, including troubleshooting and vendor management. Manage service and change requests, such as data restores and system updates, while maintaining monitoring tools and approving technical changes. Communicate effectively with customers, partners, and internal teams to ensure service expectations are met. Oversee application administration (Rubrik, Druva, Zerto, Commvault). Maintain More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in … expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic … technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You More ❯
Italian and Spanish speaking Technical Support Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile: A well-established and award-winning company with international operations. Main Duties: To provide first line technical support and diagnose electrical or mechanical faults. The … Role: To provide first line technical support and remote fault diagnosis. To provide initial assessment, identify faulty parts or systems and react accordingly. To organise visits from specialised field engineers depending on the fault. To order replacement parts and ensure timely delivery. To escalate enquiries when required and complete More ❯
