5 of 5 Technical Engineer Jobs in Redruth

Are You Passionate About the Satellite Space? Join Us as a Technical Support Engineer Location: Cornwall, UK Salary: Competitive DOE What’s in it for you? Career Growth: Join a thriving team and develop your skills in a dynamic environment with clear advancement pathways. On-Site Work: Work in a collaborative environment, engaging directly with your team and … Impactful Work: Play a crucial role in supporting advanced satellite communications technologies for a global client base, including government and maritime sectors. Training & Development: Engage in continuous learning and technical training to enhance your expertise in satellite and network technologies. Supportive Team Culture: Collaborate with a dedicated team, fostering mentorship and knowledge sharing. Your Role: As a Technical Support Engineer, you will be a vital part of our global support team, ensuring the smooth operation of intricate satellite communications systems. You will provide top-tier technical support while resolving complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to customer inquiries More ❯

Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse … technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team … members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L More ❯

Technical Support Engineer/Field & Remote Support EngineerLocation: Redruth, Cornwall, UKFull-Time, PermanentAs a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The … delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance.Key Responsibilities of Technical Support Engineer/Field & Remote Support EngineerRespond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technical support across … faults, and both fixed and Wi-Fi infrastructure.Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports.Support training and development across the shift team, sharing technical knowledge and updates.Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams.IT Infrastructure Support ResponsibilitiesBuild and maintain IT hosting infrastructure including storage More ❯

Technical Support Engineer (NOC) Redruth, Cornwall Candidates must be eligible for SC Clearance Up to c£32,000 per year (+ £3.5K Shift-Allowance) The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role … shifts on a 4 on 4 off shift rota basis so you must be willing to work shifts. In this role you, will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment as well as covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate … and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable To be a key element of Technical More ❯

The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a NOC … Technical Support Engineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technical support for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key … elements. Ensure all support activities comply with company policies, procedures, and SLAs. Participate in shift patterns to ensure 24/7 NOC coverage. What They Are Looking For: Strong technical knowledge of satellite communications, networking, IP protocols, and telecommunications systems. Previous experience in a NOC, technical support, or network operations environment. Solid troubleshooting skills with the ability to More ❯