3 of 3 Technical Engineer Jobs in Sussex

Technical Support Engineer Reporting to our head of Customer Support, the Technical Support Engineer will identify, diagnose, and resolve incidents by leveraging excellent and prompt communications with our customers. This role will partner cross-functionally with our internal teams and is a fantastic opportunity to gain … experience at a hyper-growth start-up. Qualifications 5+ years of practical experience in a customer-focused position involving technical knowledge of a company's products and services. Excellent communication skills, both written and verbal. Prior experience in a technical support role communicating with Enterprise customers. Ability to … triage and troubleshoot technical issues. Familiarity with SQL, logging tools (LogRocket, Datadog, etc.), APIs, SSO configuration. Experience with Zendesk and Jira. Preferred: familiarity with the software development lifecycle, git, and PM tools. Bonus: be comfortable in reading Python, Nodejs, Typescript, and React. What You'll Do Work out of More ❯

please apply immediately if you are confident you meet all the requirements. br Job Summary: br To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls Royce Solutions power generation products and balance of plant associated with the … complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day-to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. br Some Technical Support of the wider PowerGen Business unit may … met with all work that is carried out by the team./li li Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests./li li Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user More ❯

Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life … of the products. With responsibility for the day-to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods … all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base More ❯