Technical Support/Customer Success Lead
Twickenham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Xperi Inc
thriving team where you can play an integral role in shaping the future of entertainment technology. The Role You will join our team in Twickenham,London as a Technical Support/Customer Customer Success Lead, helping our customers solve problems, and liaising between customers and our development team to ensure we quickly and efficiently find solutions to customer … The mobile apps operates as our customer’s app so also partially depend on customer infrastructure for some functionality – audio streaming for example. Responsibilities include Providing first-line technical support to our customers and own and manage reported issues until they are resolved. These customers could be using our mobile apps or our broadcast studio systems. Working with More ❯
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