2 of 2 Technical Leader Jobs in Scotland

the diagnosis and resolution of incidents, finding creative solutions or escalating when needed. Work closely with senior stakeholders to manage risks and influence key decisions. Take charge of technical decision-making and develop our teams capabilities. Translate strategy into actionable plans and communicate effectively with your team. Provide guidance and mentorship, ensuring a unified approach to cybersecurity. Keep … informed of Cyber Detect and Respond team when required. We need you to have Prior experience in Technology Operations, SRE, or Observability practices A successful track record in technical leadership roles. Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices. Ability to tackle large-scale technical challenges independently. Experience guiding teams … the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.? As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we More ❯

The Role: Based in our Glasgow Head Office an excellent opportunity has arisen in our IT Department for a Support Technical Lead. The Support Technical Lead will manage the IT Service Desk ensuring the highest level of IT support and service is provided at all times to the business. You will be responsible for assigning and … high standard. The ability to interact with the business in line with agreed SLA's and providing reports and statistics to the business highlighting the performance of IT. Technical Skills: Microsoft technologies including Exchange, Network Infrastructure, Cisco UCM, Firewall technology Experience of supporting an ERP system would be beneficial VMware virtualization and storage experience beneficial Experience of a … in-house IT environment Demonstrable experience working with the aforementioned technologies Strong customer resolution focus and business strategy awareness Ability to identify business needs and translate these into technical requirements Maintain up to date knowledge of IT developments and technologies In-depth knowledge of IT best practice including current legislation Effective communicator with the ability strong stakeholder management More ❯