Service Systems Engineer
- Hiring Organisation
- ARM
- Location
- Twickenham, London, St. Margarets and North Twickenham, United Kingdom
- Employment Type
- Permanent
maintain mission-critical CAD and Control Room solutions used by Emergency Services customers. Working within a Service Engineering function, you will provide advanced technical support, investigate complex incidents, perform root cause analysis, implement changes and work closely with customers to ensure the continued availability and performance of operational systems. … will act as a technical escalation point for CAD-related issues and collaborate with development, project and third-party teams to resolve problems and deliver service improvements. The role covers CAD-related services across both on-premise and Azure cloud application environments . Key responsibilities Provide advanced troubleshooting ...