IT Support Engineer (2nd / 3rd Line Support)
- Hiring Organisation
- ACS Recruitment Solutions Ltd
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Support Engineer with proven 2nd and 3rd Line Support expertise to join our clients growing team. The successful candidate will be responsible for resolving technical issues, maintaining IT infrastructure, supporting business-critical systems, and contributing to IT projects and continuous improvement initiatives. This role requires strong troubleshooting skills across … desktop, server, network, cloud, and security technologies, along with the ability to provide technical leadership and escalation support to 1st Line Service Desk teams. Key Responsibilities: Provide 2nd and 3rd Line technical support for users across multiple locations. Investigate, troubleshoot, and resolve complex hardware, software, network ...