3 of 3 Technical Manager Jobs in Essex

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to … lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and … guide technical team members Identify and implement improvements in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2 More ❯

Overview of the Role Are you an experienced facilities or operations manager with a specialism in hard services, looking for an exciting opportunity, in a standout commercial destination in Romford? This role could be for you! With the opportunity to join one of the largest property management companies in the UK, you could be the new Technical Services … Manager , of this standout shopping centre. Your responsibilities will include: Efficiently managing and organizing M&E contractors to deliver exceptional service. Ensuring compliance and statutory health & safety requirements. Engage with stakeholders at multiple levels, including onsite tenants, the landlord, and more. This role offers the opportunity to: Be a key player in creating and maintaining exceptional site standards, working More ❯

enhancing our resilience, cost efficiency, and fraud prevention capabilities. As a TAM, you'll act as the bridge between engineering, product, and external vendors-translating business needs into robust technical solutions. You'll be instrumental in establishing alerting and monitoring systems for MID health, dispute thresholds, retry logic, and processing costs. You will also help evaluate and implement emerging … AI tools for proactive debugging, anomaly detection, and operational optimization. This is a high-impact, highly collaborative role that demands strong technical fluency, hands-on data skills, and the ability to think ahead of failure modes. You'll work closely with the company's payment processors, fraud prevention partners, and cross-functional stakeholders to reduce risk, drive automation, and … surface root causes faster. Collaborate Across Teams and Vendors: Act as the point of contact between internal MAT stakeholders and external payments partners to escalate, triage, and resolve complex technical issues. Who we're looking for: Proficiency with SQL, Python, and/or other analytics tools to support data-driven troubleshooting, observability, and reporting. Hands-on experience working with More ❯