1 of 1 Technical Services Analyst Jobs in the Midlands

Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of … and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to gain experience in acting as go-to person on all aspects of services and support for assigned relationships. Assists in the evaluation process of the client's business requirements, effort estimation, and guiding the client to utilize standard solutions while maximizing revenue. … Relevant Experience or Degree in: Bachelor's degree in Information Technology or related field Typically Minimum 2 Years Relevant Exp Experience in analysis, programming and issue analysis of financial services software Preferred Qualifications Master's Degree In Information Technology or related field Typically Minimum 6 Years Relevant Exp Including experience in financial services software and solutions programming, installation More ❯