Technical Operations Manager - 12 Month (FTC) | £70,000 - London (Hybrid - 3 Days Per Week) Here at Burns Sheehan, we … re working with a leading name in the Real Estate space as they look to hire a T echnical Operations Manager to help ensure smooth, reliable IT services across their UK and European offices. This is a key hire within their Technology Services function, reporting into the Infrastructure & Security Manager. You'll lead day-to-day … internal teams and external partners to align on service improvement priorities. Occasionally travel to European offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune More ❯
they deliver cutting-edge telecoms and IT solutions to a wide range of industries. As part of their continued expansion, they are now seeking a TechnicalServiceManager to lead and oversee their IT and Telecoms service delivery team in Redhill. Main Purpose of the Role: Manage and lead a team of technical engineers … service metrics and customer satisfaction. Ensure compliance with company policies, security standards, and industry regulations. What They Are Looking For: Proven leadership experience in IT and Telecoms service delivery, technical support, or managed services. Strong technical knowledge of telecoms systems, IT infrastructure, cloud solutions, networking, and satellite communications. Excellent team leadership, organisational, and customer service skills. … to cutting-edge technologies. Supportive and collaborative working environment based in Redhill. Ongoing professional development and training. Apply today to be considered for this fantastic TechnicalServiceManager role. Interviews are taking place shortly! Keywords: TechnicalServiceManager, IT Support, Telecoms, Service Delivery, Managed Services, Network Operations, Cloud Solutions, Satellite Communications More ❯
TechnicalServiceManager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a TechnicalService Manager. With over 55 years of technical excellence and a global presence, they deliver … communications solutions to a diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a TechnicalServiceManager to lead and oversee their technicalservice delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality … with a globally recognised provider in Military & Defence Telecoms. Supportive and collaborative work environment based in Redhill. Apply today to be considered for this fantastic TechnicalServiceManager opportunity. Interviews are taking place shortly! Keywords: TechnicalServiceManager, Engineering Manager, Satellite Communications, Marine Electronics, GMDSS, VSAT, Retrofit Projects, Maritime Defence More ❯
Digital Delivery ServicesTechnical Program Manager link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. … until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders … can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead technical teams to deliver digital services and manage Google Cable Landing Station (GCLS) IP across its life-cycle. Define project scopes, develop detailed plans, and ensure efficient resource allocation. Manage project budgets, timelines, and deliverables More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
Senior Manager, TechnicalServices Permanent Reading - Hybrid working MBNL deliver the mobile infrastructure that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three. MBNL’s TechnicalServices team manages technical planning and virtual delivery activity across the shared network and … their areas of the business. What you’ll be doing: Leading cross-functional teams, suppliers, and shareholder stakeholders to deliver high-quality transmission services. Driving successful implementation of technical network changes to meet MBNL design and HSQA standards. Maintaining seamless network continuity while managing multiple moving parts in a dynamic environment. Managing and motivating external partners and contract More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
TechnicalServiceManager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a TechnicalServiceManager to take full ownership of UK Government support cases for a secure military satellite … communications programme. This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling … mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape process standards Supportive team culture and More ❯
Our Customer Services team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering and enabling … them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role, our Head Office is in Abingdon, Oxon Key Accountability & Responsibilities Manage daily workload across the teams and shift rota to ensure effective cover during core UK hours Analyse and develop shift patterns ensuring we are staffed … premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy Manage and see through to closure all Customer Services related CEO escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience More ❯
TechnicalServiceManager (DV CLEARED) Job Type: Full-time Location: Redhill Salary: £45-52k + benefits Mandatory : SC cleared and eligibility for DV Clearance Join our team as a TechnicalServiceManager and play a crucial role in managing all UK-Government support cases for Commercial Satellite Communication Services (CSCS4 … . This position requires a proactive individual with a strong background in Royal Navy technical communications and a commitment to achieving high customer satisfaction. Day-to-Day of the Role: Take ownership of all support cases across CSCS, collaborating closely with the MOD System Engineering and MOD Project teams. Manage the Change Impact Assessment Process (CIAP) and ensure … of support cases. Coordinate internal multi-discipline resolver groups as required and provide internal briefings on the status and action plans for support cases. Ensure all logistical and technical support elements of each engineer’s service visit are managed efficiently. Handle commercial arrangements for each support visit, including invoicing and liaising with external MOD customers. Provide feedback to More ❯
TechnicalServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this role … the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior TechnicalServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case … role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in a mission-critical environment will set you apart. The Role: Manage More ❯
TechnicalServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this role … the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior TechnicalServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case … role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in a mission-critical environment will set you apart. The Role: Manage More ❯
