Technical Operations Manager - 12 Month (FTC) £70,000 - London (Hybrid - 3 Days Per Week) Here at Burns Sheehan, we … re working with a leading name in the Real Estate space as they look to hire a T echnical Operations Manager to help ensure smooth, reliable IT services across their UK and European offices. This is a key hire within their Technology Services function, reporting into the Infrastructure & Security Manager. You'll lead day-to-day … internal teams and external partners to align on service improvement priorities. Occasionally travel to European offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune More ❯
Stonehouse, Gloucestershire, England, United Kingdom
DG Partnership Ltd
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
Service Desk Manager/Technical Team Lead Location: Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade … team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for … Support onboarding/offboarding, license management, and asset tracking Ensure compliance with company security and data handling policies Collaborate with stakeholders, department heads, and external vendors as required Technical Skills - Strong experience with Windows OS , Active Directory , Group Policy , Exchange/M365 , Intune Knowledge of basic networking concepts (DNS, DHCP, VLANs, VPNs) Familiarity with endpoint management tools (e.g. More ❯
IT TechnicalService Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a TechnicalService … Delivery Manager to lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager … documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Us? Competitive salary Private healthcare Career development More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Ecruit
TechnicalServicesManager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
they deliver cutting-edge telecoms and IT solutions to a wide range of industries. As part of their continued expansion, they are now seeking a TechnicalServiceManager to lead and oversee their IT and Telecoms service delivery team in Redhill. Main Purpose of the Role: Manage and lead a team of technical engineers … service metrics and customer satisfaction. Ensure compliance with company policies, security standards, and industry regulations. What They Are Looking For: Proven leadership experience in IT and Telecoms service delivery, technical support, or managed services. Strong technical knowledge of telecoms systems, IT infrastructure, cloud solutions, networking, and satellite communications. Excellent team leadership, organisational, and customer service skills. … to cutting-edge technologies. Supportive and collaborative working environment based in Redhill. Ongoing professional development and training. Apply today to be considered for this fantastic TechnicalServiceManager role. Interviews are taking place shortly! Keywords: TechnicalServiceManager, IT Support, Telecoms, Service Delivery, Managed Services, Network Operations, Cloud Solutions, Satellite Communications More ❯
TechnicalServiceManager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a TechnicalService Manager. With over 55 years of technical excellence and a global presence, they deliver … communications solutions to a diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a TechnicalServiceManager to lead and oversee their technicalservice delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality … with a globally recognised provider in Military & Defence Telecoms. Supportive and collaborative work environment based in Redhill. Apply today to be considered for this fantastic TechnicalServiceManager opportunity. Interviews are taking place shortly! Keywords: TechnicalServiceManager, Engineering Manager, Satellite Communications, Marine Electronics, GMDSS, VSAT, Retrofit Projects, Maritime Defence More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
TechnicalServiceManager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a TechnicalServiceManager to take full ownership of UK Government support cases for a secure military satellite … communications programme. This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling … mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape process standards Supportive team culture and More ❯
Digital Delivery ServicesTechnical Program Manager link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. … until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders … can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead technical teams to deliver digital services and manage Google Cable Landing Station (GCLS) IP across its life-cycle. Define project scopes, develop detailed plans, and ensure efficient resource allocation. Manage project budgets, timelines, and deliverables More ❯
Our Customer Services team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering and enabling … them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role, our Head Office is in Abingdon, Oxon Key Accountability & Responsibilities Manage daily workload across the teams and shift rota to ensure effective cover during core UK hours Analyse and develop shift patterns ensuring we are staffed … premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy Manage and see through to closure all Customer Services related CEO escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
Senior Manager, TechnicalServices Permanent Reading - Hybrid working MBNL deliver the mobile infrastructure that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three. MBNL’s TechnicalServices team manages technical planning and virtual delivery activity across the shared network and … their areas of the business. What you’ll be doing: Leading cross-functional teams, suppliers, and shareholder stakeholders to deliver high-quality transmission services. Driving successful implementation of technical network changes to meet MBNL design and HSQA standards. Maintaining seamless network continuity while managing multiple moving parts in a dynamic environment. Managing and motivating external partners and contract More ❯
An exciting opportunity has emerged with one of our trusted clients, a leading facilities management provider delivering high-impact services across a major healthcare PFI contract. We are seeking an experienced TechnicalServicesManager to lead hard FM operations at a significant hospital estate in Southwest London. The Role Reporting to the Site Business … Director, the TechnicalServicesManager will be responsible for overseeing all hard FM services across the site, including PPMs, reactive maintenance, project delivery, and lifecycle works. This is a critical leadership role with full commercial responsibility, requiring a blend of operational insight and strategic vision. Key responsibilities include: Managing hard FM delivery across complex … and suppliers. IT literate, ideally familiar with CAFM systems and ISO standards. Willingness to participate in emergency response and on-call rota. Desirable: HNC/ONC in Engineering, Building Services, or a related field. NEBOSH or relevant H&S qualification. Membership of a relevant professional body (e.g., IWFM, CIBSE). PFI contract experience and familiarity with CDM regulations. Why More ❯
TechnicalServiceManager (DV CLEARED) Job Type: Full-time Location: Redhill Salary: £45-52k + benefits Mandatory : SC cleared and eligibility for DV Clearance Join our team as a TechnicalServiceManager and play a crucial role in managing all UK-Government support cases for Commercial Satellite Communication Services (CSCS4 … . This position requires a proactive individual with a strong background in Royal Navy technical communications and a commitment to achieving high customer satisfaction. Day-to-Day of the Role: Take ownership of all support cases across CSCS, collaborating closely with the MOD System Engineering and MOD Project teams. Manage the Change Impact Assessment Process (CIAP) and ensure … of support cases. Coordinate internal multi-discipline resolver groups as required and provide internal briefings on the status and action plans for support cases. Ensure all logistical and technical support elements of each engineer’s service visit are managed efficiently. Handle commercial arrangements for each support visit, including invoicing and liaising with external MOD customers. Provide feedback to More ❯
process improvement and best practice initiatives? Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we're looking for a TechnicalServicesManager to join our well-established team. Working from our site in Sheffield UK you will lead and enhance the performance of our teams handling commercial door … kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The TechnicalServicesManager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights … to support continuous improvement. Ultimately, the TechnicalServicesManager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process More ❯
the largest independent M&E Contractor in the Yorkshire region, with a turnover exceeding £75m and approximately 200 staff across 5 Group companies. They are a multi-disciplinary building services design consultancy, offering Mechanical, Electrical, Public Health, Sustainability, and 3D Revit designs across all sectors. Established in 2010 by professionals trained at leading MEP firms, they have over … years of experience delivering high-quality MEP Design and Build schemes in sectors such as commercial, industrial, and education. Our Client is rapidly establishing itself as a leading Building Services Consulting Engineer in Leeds. Specialisms: Design, Senior Appointments, Operations Duration: Permanent Job Ref: MTSM/P/G The business has been providing world-class mechanical, electrical, and public … health services since the late 1990s. Today, its five divisions design, manage, deliver, and maintain complex MEP schemes with a focus on sustainability. Growth has been driven by a strong financial foundation, ongoing staff development, investment in advanced technologies, and an Apprentice Training Academy fostering talented professionals passionate about construction. The appointment of a TechnicalServicesMore ❯
To Apply for this Job Click Here TechnicalServicesManager Leicester £50 - £60,000 per annum We are recruiting for an M&E TechnicalServicesManager based in Leicester to take control of asset, service and contract operations on a key estate in the region. This will include maintenance audits … and be comfortable operating between for the end user and the hard FM provider. Your main responsibilities will include leading the planning and delivery of all technicalservices, including reactive and planned maintenance, ensuringoptimal performance across hard services. You will be responsible for ensuring full compliance with statutory legislation, health and safety standards, and site policies, acting … as the lead for all technical audits and assurance checks. Our client is also keen to speak to TechnicalServices Managers with experience of working on projects, both small works and multi-million pound projects, as there is apipeline and backlog of projects on the estate, ranging from lifecycle, refurbishment, HVAC/M&E and More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
A leading and growing provider of Satellite Communications and IT Support to the Government and Maritime markets are looking for a TechnicalServicesManager to join in a new permanent role. This growing organisation are able to offer hybrid working from their Redhill, Surrey office. The successful candidate must hold or have the ability to … the Royal Navy or having worked with the Navy through working with the MOD or defence organisations is essential. Key Responsibilities Reporting into the UK Senior TechnicalServicesManager, this role will take ownership of all support cases across Commercial Satellite Communication Services (CSCS) and will work closely with the MOD System Engineering and … arrangements are understood such as internal/external invoicing and liaison with external MoD customers if needed to agree any terms Working with the Senior TechnicalServiceManager and Field Service Engineering Team, ascertain feedback to project engineers/managers where issues arise that inform documentation amendments & updates. Creation of support documentation as required to ensure More ❯
TechnicalServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this role … the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior TechnicalServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case … role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in a mission-critical environment will set you apart. The Role: Manage More ❯
TechnicalServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this role … the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior TechnicalServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case … role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in a mission-critical environment will set you apart. The Role: Manage More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Briggs Equipment Ltd
The Opportunity: Technical Support ServicesManager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don … the business with the findings Through your team, ensure that all service Bulletins have been distributed to the relevant people Demonstrate effective leadership of the Technical Support Services Team. Ensuring effective communication with all team members, including, Comm Cells, one to one's and tool box talks, where training needs can be identified and performance standards can … be set and achieved. Deliver a strategic succession plan within the Technical Support Services team, ensuring CPD of team members and resilience to the business Additional Regular Commitments: Liaise with the AMS team and through your team plan the activity of audits for the EA engineers. Liaise with Qualitas and plan activity of audits of Engineers Follow More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Talk Recruitment
TechnicalServicesManager or Senior/M&E Manager/Building ServicesManager - Data Centre Projects - Guaranteed Bonus (Role will be a mix of remote working and site visits) BEST EMPLOYER IN CONSTRUCTION THIS COMPANY HAVE ONE OF THE BEST OPPORTUNITIES ON OFFER FOR A TECHNICALSERVICES … and fast-growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a TechnicalServicesManager to work on multi-million-pound Data Centre projects. REQUIREMENTS: To be considered for this M&E Manager role you must meet the following … criteria: - Knowledge of Building Sector. - Previous employment as a M&E Manager, TechnicalServicesManager, Building ServicesManager, Building Services Engineer, Design Manager or similar. - Previous experience on Data Centre projects is essential. -Role will involve a mix of Tender stage and live works duties - Ideally previous More ❯
company where smart, capable people thrive, and where autonomy, collaboration and accountability are part of the culture at every level. They are now seeking a Lead TechnicalServicesManager to take a senior role within the delivery team helping to shape MEP strategy across key projects and mentoring others in the services function. Why … environment encourages progression through responsibility and real learning. The Role: As Lead TSM, you'll oversee MEP strategy and delivery across multiple projects from early design involvement to technical coordination and quality control through to commissioning and handover. You'll also help shape best practices and guide more junior members of the team. What We're Looking For … contractor or leading MEP specialist Strong technical knowledge and leadership capability Comfortable working independently but confident collaborating across disciplines If you're a senior technicalservices professional ready to take ownership in a business where quality and culture come first, this could be the step up you're looking for. Apply now or get in More ❯
company where smart, capable people thrive, and where autonomy, collaboration and accountability are part of the culture at every level. They are now seeking a Lead TechnicalServicesManager to take a senior role within the delivery team helping to shape MEP strategy across key projects and mentoring others in the services function. Why … environment encourages progression through responsibility and real learning. The Role: As Lead TSM, you'll oversee MEP strategy and delivery across multiple projects from early design involvement to technical coordination and quality control through to commissioning and handover. You'll also help shape best practices and guide more junior members of the team. What We're Looking For … contractor or leading MEP specialist Strong technical knowledge and leadership capability Comfortable working independently but confident collaborating across disciplines If you're a senior technicalservices professional ready to take ownership in a business where quality and culture come first, this could be the step up you're looking for. Apply now or get in More ❯
Freelance technicalservicesmanager (Night Shifts) Freelance technicalservicesmanager (Night Shifts) Salary: to be discussed Title: Freelance technicalservicesmanager (Night Shifts) High-spec trading floor in a critical environment Duration : 6+ months Rate : Competitive Company We're working with a leading Tier One More ❯