1 to 25 of 35 Technical Services Manager Jobs in the UK

Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about … driving service excellence, modernisation, and customer success in a dynamic managed services environment. 🔑 Key Responsibilities Provide leadership and governance for the 2nd/3rd Line Infrastructure Team, ensuring high performance, training, and engagement. Act as a senior escalation point for complex technical issues, ensuring rapid and effective resolution. Drive service improvement by monitoring environments, identifying optimisation opportunities … and introducing modernisation and cost-efficiency measures. Ensure infrastructure services are stable, secure, and aligned with our customer’s strategic goals. Build strong relationships with our customer’s IT leadership team, becoming their trusted technical advisor. Oversee SLA/OLA performance, ensuring all KPIs and contractual obligations are met. Support and mentor team members, fostering technical More ❯

Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about … driving service excellence, modernisation, and customer success in a dynamic managed services environment. 🔑 Key Responsibilities Provide leadership and governance for the 2nd/3rd Line Infrastructure Team, ensuring high performance, training, and engagement. Act as a senior escalation point for complex technical issues, ensuring rapid and effective resolution. Drive service improvement by monitoring environments, identifying optimisation opportunities … and introducing modernisation and cost-efficiency measures. Ensure infrastructure services are stable, secure, and aligned with our customer’s strategic goals. Build strong relationships with our customer’s IT leadership team, becoming their trusted technical advisor. Oversee SLA/OLA performance, ensuring all KPIs and contractual obligations are met. Support and mentor team members, fostering technical More ❯

Technical Project Manager - Managed Services Managed Services, MSP, Prince2, PMP, Networking, Cloud, Infrastructure, Server. My client are an award winning well established London based IT Services company. They have a requirement for a proven MSP/Managed Services experienced Technical Project Manager. As Technical Project Manager you will have a proven MSP/Managed Services Project Management background and the role would perhaps suit someone that has evolved in to Project Management from a technical role. The Technical Project Manager will be working alongside 4 other Tech PM's where you could be dealing with … but once up to speed the role will be Hybrid offering 2 days from home and 3 days in the office. Technical Project Manager - Managed Services Managed Services, MSP, Prince2, PMP, Networking, Cloud, Infrastructure, Server. Managed Services, MSP, Prince2, PMP, Networking, Cloud, Infrastructure, Server. Managed Services, MSP, Prince2, PMP, Networking, Cloud, Infrastructure More ❯

Technical Service Manager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager … satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. Technical Service Manager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. … engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. Technical Service Manager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite More ❯

Technical Vendor Manager - Financial Services Occasional travel to HQ in Isle of Man (Circa once per month) Salary up to £70,000 per annum A Technical Vendor Manager is needed for a leading client in the Isle of Man. This role oversees relationships with third-party vendors providing services to … performance standards, and contractual obligations. Responsibilities include categorising suppliers by risk and importance, managing supplier performance, and overseeing commercial and procurement processes as part of Group practices. The Technical Vendor Manager ensures suppliers meet established requirements, whether current partners or candidates in new tenders, supporting reliable service delivery across the organisation. Key skills and responsibilities: Demonstrates … gaps, commercial non-conformance, or unmet obligations. Possesses experience in roles such as relationship manager, relationship owner, or supply chain manager, ideally within the financial services sector. Demonstrates proficiency in Office 365 collaboration tools. Capable of effective collaboration across multiple teams with diverse technical expertise and distributed geographic locations. Maintains personal accountability while More ❯

Technical Services Delivery Manager Permanent - Hybrid We're looking for a Technical Service Delivery Manager to join a leading global defence communications provider, supporting critical projects across multiple Ministry of Defence portfolios. You'll work closely with the Programme Director to oversee the delivery and service management of high-value programmes … project documentation - Project Management Plans, Risk Registers, Schedules, and implementation plans. Ensure smooth internal service launches , with clear communication to engineering, support, and operations teams. Act as a technical point of contact for assigned projects, assisting with issue resolution and escalation management. Support service management and group planning improvements, driving through-life support efficiency. Represent the company at … the project management function continues to grow. About You Proven project or service delivery management experience within MOD, Defence Digital, DE&S , or similar UK government environments. Strong technical understanding of IT networking, electronics, or satellite communication systems . Demonstrated ability to manage multiple high-value technical projects simultaneously. Excellent communication and stakeholder management skills. Confident More ❯

Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical services manager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction, and contribute to ongoing support documentation and training. Key responsibilities include: Managing all UK Government support cases across satellite communications Coordinating support teams and external stakeholders … to resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff and assisting onboarding Essential skills and experience: Defence More ❯

Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet … role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are met while aligning service … improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with Operations Centre technical teams on escalations to ensure seamless and effective service delivery. Champion best practices across the service More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical … link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi … holiday (rising to 30), plus bank holidays and optional unpaid leave. Career development through a structured mentoring and progression plan. If you're passionate about delivering technical services and looking for a role that mixes strategic thinking with hands on impact, send your cv At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds More ❯

Technical Service Manager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager More ❯

technical specialist in the defined benefits sector looking to work with cutting edge technology? This is a truly exciting time to join the Brightwell technical services team, at the beginning of a huge growth journey. Within this role you will take the lead in supporting a wide variety of projects with a particular focus on More ❯

ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and … etc.) Experience of operating in a Technical Design Authority mode and demonstrable trusted advisor experience Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g AWS, Azure, GCP) Nice to have: Cloud migration experience GenAI experience ITILv4 or equivalent Certified SC clearance is desirable, or the ability … private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across More ❯

gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed technologies to provide real time 24×7 monitoring, triage, remediation, threat assessment, vulnerability management, and Professional Services to give our Clients absolute peace … of mind that their critical environments are protected. Our Security Operations Centre (SOC) delivers an array of services that provide our Customers with robust end-to-end cyber security protection, from monitoring services to threat relevant detection content, from leading threat intelligence to a Customer focus that enables us to become our Customers’ trusted partner. Role Description Talion … on the Service and provide escalation points for both our Clients and within the business as required. They act on behalf of both parties to ensure smooth delivery of Services to contracted service levels, manage the costs to deliver them whilst continually working with all parties to find improvements to the Service. They continuously add value to our Service More ❯

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - 55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be … including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required. Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the role. Assist in managing the resolution process to ensure project engineering/technical … in due course. Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications Project management experience with UK MOD and other UK government departments. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Commercial experience and thorough understanding of UK MOD contracting processes More ❯

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be … including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required. Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the role. Assist in managing the resolution process to ensure project engineering/technical … in due course. Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications Project management experience with UK MOD and other UK government departments. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Commercial experience and thorough understanding of UK MOD contracting processes More ❯

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be … including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required. Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the role. Assist in managing the resolution process to ensure project engineering/technical … in due course. Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications Project management experience with UK MOD and other UK government departments. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Commercial experience and thorough understanding of UK MOD contracting processes More ❯

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be … including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required. Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the role. Assist in managing the resolution process to ensure project engineering/technical … in due course. Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications Project management experience with UK MOD and other UK government departments. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Commercial experience and thorough understanding of UK MOD contracting processes More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to … help clients reimagine operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across … in a technical or managerial capacity. Minimum 5+ ServiceNow CIS certifications. Experience with 3+ modules outside ITSM. Advanced scripting and integration capabilities (JavaScript, SQL, API/Web Services). Experience integrating with cloud platforms (AWS, Azure, GCP). Strong client-facing advisory experience, with the ability to influence senior stakeholders. Process-oriented, proactive, and comfortable collaborating across More ❯