1 of 1 Technical Specialist Jobs in Market Harborough

our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular … you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins … and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate More ❯