1 of 1 Technical Specialist Jobs in Newport

Technical Operations - Technical Services Delivery? Newport (Hybrid Working)?? £60,000 - £69,000 per annum + benefits What You'll Do: Become the operational bridge between technical teams, support partners, and the wider business in this vital service delivery role. As part of a growing Technical Operations team, you'll lead on representing IT at governance boards … for overseeing change, incident, and problem management activities, coordinating supplier delivery, and supporting secure, compliant solutions that align with business needs. What You'll Bring: Strong experience in a technical service delivery or IT operations role, ideally within an ITIL framework Proven understanding of incident, problem, change, and capacity management processes Good working knowledge of infrastructure and platforms including … Windows, Linux/Unix, VMware, and Azure Ability to manage technical discussions and represent operations in formal forums Familiarity with LeanIX or similar documentation tools for maintaining infrastructure records A proactive, self-starting attitude with a customer-focused mindset Experience working in or alongside cybersecurity teams and knowledge of CNI environments is desirable Benefits: 25 days annual leave plus More ❯