About the job We are looking for a TechnicalSpecialist to join our well established team to provide comprehensive technical support to Getac’s customer & partner network across all stages of the sales cycle, from pre-sales engagement to post sales technical support. Collaborate closely with the sales team to deliver seamless solutions and ensure a … customer experience. What you will be doing Collaborate closely with the sales teams to proactively support products and projects, anticipating potential issues and escalating them to management and HQ technical teams as required. Take full ownership of technical issues, including their management, resolution and escalation. Accurately document and track all technical issues using central systems, ensuring timely … updates and resolution tracking. Maintain clear, professional and effective communication with both internal stakeholders and external customers. Provide technical support to the sales team, including solution recommendations, proposal development, customer presentations and other technical communications as suitable. Identify and report critical third-party solution vendors during technical engagements, sharing relevant information with the EMEA solutions team. Lead More ❯
Thornhill, Cardiff, United Kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
Queensferry, Clwyd, United Kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
Townhill, Swansea, United Kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
Blackwood, Gwent, United Kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
blackwood, caerphilly, united kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
Bridgend, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
bridgend, wales, united kingdom Hybrid / WFH Options
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ More ❯
