Technical Support Analyst
Hungerford, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Advancing People
Advancing People Recruitment Specialists are now recruiting for a Technical Support Analyst for a worldwide, market leading Technology/Software Company who have an office in Hungerford, Berkshire This role will report into the Global IT Operations Manager. It will suit someone who is passionate about IT … Effectively and promptly resolving calls, ensuring old calls are kept to a minimum. Accurately investigating and resolving complex problems and issues by using analytical, technical, and programming skills and following guidelines. Providing workarounds to minimise the impact of problems when this is appropriate. Implementing solutions to the customers' best … a service-oriented environment. Extensive experience debugging code in an object-oriented programming language in a professional context. A good knowledge of industry standard support procedures and practices In-depth Unix and Operating system skills Experience of mentoring and/or assisting to develop support personnel Be able more »
Employment Type: Permanent
Salary: £40000/annum
Posted: